Discover a new way to shop your favourite FreshCo and Chalo! FreshCo products. Now available for delivery through Instacart and Uber Eats.
Discover a new way to shop your favourite FreshCo and Chalo! FreshCo products. Now available for delivery through Instacart and Uber Eats.
FAQs
Instacart and/or Uber Eats aren’t able to deliver in my area – how can I order?
Service areas are determined by Instacart and Uber Eats. As they expand to additional areas, we will work with them to support more of our stores.
Will the same products available in store be available on Instacart and Uber Eats?
While there is a broad selection of products available through Instacart and Uber Eats, there will be items available in store that are not available through Instacart or Uber Eats.
Will I get the same prices and promotions offered in store on Instacart and Uber Eats?
In-store promotions may not be available through the Instacart and Uber Eats app and prices may differ. Please visit the Instacart or Uber Eats website for information on their individual pricing policies. The estimated total shown on the Instacart or Uber Eats app is the amount you will pay even if the in-store item prices are different. If there is an out-of-stock item substitution, special request, or price-by-weight variance, the final total owing could be higher or lower.
Will I earn Scene+ points on my Instacart and Uber Eats orders?
While there may occasionally be special Scene+ offers available with Instacart and Uber Eats orders, Scene+ points offers or flyer coupons will not be available through Instacart and Uber Eats.
How long will my order take to arrive?
Estimated delivery time will be provided in the app at the time of ordering.
What happens if my item is out-of-stock?
Please visit the Instacart or Uber Eats website for information on out of stock items. If you have any specific substitution requests, you can share them with your shopper in the Instacart and Uber Eats apps.
What if I need to return an item?
Please contact Instacart and Uber Eats customer support for any returns, and visit their websites for more information on their policies.
Can I purchase gift cards through Instacart or Uber Eats?
Our gift cards are not available through Instacart and Uber Eats. Please visit the Instacart or Uber Eats website for more information on their gift card policies.
